Walmart, Amazon kick off government online pilot program

SNAP customers may so be able to use their benefits to shop for groceries online.

Posted: Apr 18, 2019 12:19 PM
Updated: Apr 18, 2019 12:19 PM

By ANNE D'INNOCENZIO AP Retail Writer

NEW YORK (AP) — Amazon and Walmart on Thursday are kicking off a two-year pilot established by the government to allow low-income shoppers on government food assistance in New York to shop and pay for their groceries online.

ShopRite will join the retailers early next week, said the U.S. Department of Agriculture, which oversees the Supplemental Nutrition Assistance Program, or SNAP.

The USDA has long required that customers using electronic benefits transfer, or EBT, pay for their purchases at the actual time and place of sale. So the move marks the first time SNAP customers can pay for their groceries online.

ShopRite and Amazon are providing the service to the New York City area, and Walmart is providing the service online in upstate New York locations. The agency said the pilot will eventually expand to other areas of New York as well as Alabama, Iowa, Maryland, Nebraska, New Jersey, Oregon and Washington. The pilot will test both online ordering and payment. SNAP participants will be able to use their benefits to purchase eligible food items but will not be able to use SNAP to pay for service or delivery charges, the agency said.

"People who receive SNAP benefits should have the opportunity to shop for food the same way more and more Americans shop for food — by ordering and paying for groceries online," said USDA Secretary Sonny Perdue in statement. "As technology advances, it is important for SNAP to advance too, so we can ensure the same shopping options are available for both non-SNAP and SNAP recipients."

Perdue said he looks forward to monitoring how the pilot program increases food access and customer service to those it serves, specifically those who have trouble visiting physical stores.

More than 40 million individuals receive food stamps in the U.S., according to the USDA.

The 2014 Farm Bill authorized the USDA to conduct and evaluate a pilot for online purchasing prior to national implementation. The USDA says the move was intended to ensure online transactions are processed safely and securely.

Amazon said those who qualify don't need to be Prime members to buy groceries with their benefits. They'll get free access to its AmazonFresh service, which delivers meat, dairy and fresh produce to shoppers' doorsteps. And they'll also be able to use Prime Pantry, which delivers packaged goods like cereal and canned food. However, they'll need to spend over a certain amount to qualify for free shipping: $50 at AmazonFresh and $25 at Amazon.com. The online shopping giant launched a website, amazon.com/snap , where people can check if they qualify. Amazon said it's working with the USDA to expand service to other parts of New York state.

Amazon.com Inc. was on the initial list for the government pilot, but Bentonville, Arkansas-based Walmart Inc. made the list later. Still, the world's largest retailer was able to get around it by offering in late 2017 the ability for its customers in limited locations to order items through its online grocery pickup service and then pay for it in person at the stores.

"Access to convenience and to quality, fresh groceries shouldn't be dictated by how you pay," said Walmart in a statement emailed to The Associated Press Thursday. "This pilot program is a great step forward, and we are eager to expand this to customers in other states where we already have a great online grocery."

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