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Starbucks Closes Early for Staff Racial Sensitivity Training

People hoping to get their afternoon fix of Mocha Frapps will have to wait until Wednesday morning. That's because all 8,000+ Starbucks stores across the nation closed down Tuesday afternoon for a racial bias training.

Posted: May 29, 2018 6:21 PM

GRANT PASS, Ore. -- People hoping to get their afternoon fix of Mocha Frapps will have to wait until Wednesday morning. That's because all 8,000+ Starbucks stores across the nation closed down Tuesday afternoon for a racial bias training.

“What we're doing today is historic, there's no company in America that has ever done anything quite like this," said the Starbucks Executive Chairman and Founder, Howard Schultz.

The training comes after a Philadelphia Starbucks manager called the police on two black men for trespassing while they were waiting for a friend. Customers caught the incident on their phones and posted it to social media. Now all 175,000 Starbucks employees, including the ones in our area, will participate in a racial bias training.

At 2:15 pm on the dot, the drive-thru Starbucks in Grants Pass shut down. NewsWatch 12 spoke to one coffee drinker who got her favorite beverage just 19 minutes before that location closed its doors.

“I feel good that I got it because I need some energy. I'm pretty tired right now. I'm glad that they're doing the video that all the employees are doing because it's really important in our day and age that we have to do these kinds of things," she said.

Others that NewsWatch 12 spoke to off camera said the training was stupid and unnecessary. Schultz said the training lasts about four hours. The techniques learned will also be used to train new hires.

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