ROSEBURG, Ore. — Douglas County's "Text to 9-1-1" feature, intended to save lives, fell prey to a woman making alarming false reports on Wednesday, according to the Sheriff's Office.
The texts started coming in to dispatchers on Wednesday, at first reporting a "possible hostage situation" on Orchard Lane in Roseburg. More texts came in later that said a "mass murder" had occurred.
Deputies from the Douglas County Sheriff's Office (DCSO) responded after narrowing down a location for the person sending the messages. That's where deputies said they found 34-year-old Nicole Rene Hall.
Investigators determined that there was no truth to the reports and that Hall had misused the county's text 9-1-1 capabilities.
"This false incident tied up multiple resources from citizens who legitimately required services and is completely unacceptable”, said Sgt. Brad O’Dell. “The Sheriff's Office will always hold accountable those who misuse our 9-1-1 system, whether that is by voice call or text messaging services."
Deputies took Hall into custody and lodged her in the Douglas County Jail on charges of Improper Use of 9-1-1 and Disorderly Conduct in the Second Degree.