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Rogue Valley Sewer Customers Receive 'Erroneous' Bills

Rogue Valley Sewer Services customers in Talent, Phoenix, Central Point, White City and parts of Medford received incorrect bills in the mail for August.

Posted: Sep 6, 2018 4:49 PM

CENTRAL POINT, Ore. — Sewer customers throughout Jackson County received "erroneous" bills for the month of August, according to a statement from Rogue Valey Sewer Services (RVSS).

The company says that a printing error led to customers receiving a repeat of their July sewer bill instead of their accurate August bill. Customers in Talent, Phoenix, Central Point, White City and portions of Medford and greater Jackson County served by RVSS were all affected.

Correct August bills will go into the mail on Friday, September 7, RVSS says. Customers are urged to disregard the duplicate July bill and pay the correct bill when it arrives.

Customers who have already paid on the duplicate bill will have their accounts credited for the payment, and RVSS says that they will waive any late fees that happen as a result of the error.

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