SALEM, Ore. — After hitting pause on its web portal last week, the Oregon Department of Transportation says it has completed a multi-year project to update DMV computer systems.
The DMV's online services were put on hold July 2 for the final leg of a 10-year, $90 million push to replace outdated technology at the agency, coming back online Monday morning.
Most DMV offices have been open by appointment only since Oregon began reopening from coronavirus closures. Many services have been relegated entirely to online or mail access.
"Replacing antiquated technology, originally installed in the 1960s and ’70s, was the first step in DMV’s effort to expand online services and explore other modern improvements to the way they do business," ODOT said. "Choosing a proven commercial off-the-shelf solution as the new technology to support the work of DMV means that the agency is now poised to be flexible and responsive to future innovation."
Now Oregonians can go online to schedule a DMV appointment, apply to replace a lost or stolen license, order a driving record, pay fees, or begin the process of applying for an ID.
“This is a major achievement for our agency and the people who work for DMV. Not many IT projects of this breadth and complexity can claim the success that we’ve accomplished,” said DMV Administrator Tom McClellan, “Like any successful venture it comes down to careful planning, a laser focus on your goal, and a dedication to seeing it through to completion. I am incredibly proud of the work of our staff, and the partnership with our vendors to make this replacement happen on time and on budget.”
ODOT said that the new system is also capable of issuing Real ID-compliant licenses and ID cards to fulfill the coming Transportation Security Administration (TSA) requirement — now scheduled for October 1 of 2021 — in order to board domestic commercial flights. A valid passport will also be accepted by TSA.