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New multi-agency resource center opened today in Medford

Today new multi-agency resource center opened in Medford. This center is being called the MARC and is at the old Central Medford High School on Oakdale Avenue. MARC will stay open seven days a week from 8am until 8pm. It will be available for as long as it is needed.

Posted: Sep 24, 2020 7:37 PM

MEDFORD, Ore.--- Today new multi-agency resource center opened in Medford. This center is being called the MARC and is at the old Central Medford High School on Oakdale Avenue.

MARC will stay open seven days a week from 8am until 8pm. It will be available for as long as it is needed.

"What this facility is is a one stop shop that provides assistance to those people displaced or damaged during this terrible tragic event," emergency center director for Jackson County John Vial said.

When people arrive they will walk through the doors and sign in. From there volunteers will direct people to the assistance they are looking for. Residents affected by the recent wildfires will be connected to resources including cash assistance, support filing insurance claims, access to housing vouchers as well as food and clothing. FEMA will assist with the registration process for FEMA assistance.

"A FEMA representative is here to help people with claims. Red Cross is here to help people with assistance," Vial said. "But in addition to that, the Mexican Consulate is here to help those people in the country that need help with identification."

The Mexican Consulate was at the MARC early Thursday morning. Volunteers say they will likely be back next week.

"We have a lot of seasonal workers, people that are here on a green card or are mexican nationals and they lost everything. They have no way to prove who they are right now," Vial said. "So the Mexican Consulate can help provide them with things like birth certificates so they can prove who they are and that they have a legal right to be in this country."

Local insurance agencies and city representatives are also available to help walk visitors through the fire relief assistance process. Volunteers said it is helpful is people bring their social security number, the name of private insurance if the resident has one, and identification that has a home address on it— that can be a driver's license or a utility bill. These items are not required for assistance.

The Phoenix Civic Center, Talent Elementary School and the River House in Shady Cove will have resources for residents as well

Vial said that the goal of the MARC is to make finding assistance as easy and accessible as possible. 

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