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Downed X-Ray Causes Security Delay At Rogue Valley Airport

A broken x-ray is to blame for long security lines at TSA this morning. Agents are waiting on a part to arrive to fix the downed PreCheck x-ray.

Posted: Jun 27, 2018 8:26 AM

MEDFORD, Ore. — Travelers can expect delays on Wednesday morning due to an x-ray machine that will be out of service at Rogue Valley International Airport, according to the Jackson County Airport Authority (JCAA).


TSA agents at Rogue Valley International-Medford Airport are waiting for a part to arrive in order to fix a broken x-ray machine. Agents say the part was expedited overnight after a technician found the machine was broken. TSA hopes to have the problem fixed before noon. 

Having one x-ray machine down closed a checkpoint during the "peak screening times" between 3:15 a.m. and 7 a.m. JCAA recommends that travelers arrive at the airport at least two hours before their boarding time.

Security began checking in travelers at 3:15 a.m. in order to get an early start.

Staff from the Transportation Safety Administration (TSA) are asking travelers to remove any electronics larger than a cell phone from their carry-on bags and place them in a bin with nothing on top or below them. This step helps TSA officers get clearer x-ray images by "uncluttering" carry-on bags, JCAA said.

TSA also recommends all of the following to expedite the screening process:

- Arrive at the airport two hours prior to boarding.
- Have boarding pass and ID ready.
- Pack carry-on bags with quick and easy access to all large electronics and quart-size bags of any liquids, gels or aerosols.
- Do not overstuff carry-on bags. "An uncluttered bag simplifies the screening process for passengers and TSA officers." Check bags when possible.
- Once screening is complete, be sure to double-check the bins to make sure nothing is left behind.

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