MEDFORD, Ore. — Many banks around Southern Oregon are joining financial institutions around the country in closing their lobby doors to help combat the coronavirus pandemic.
People's Bank announced on Thursday that all of their branches lobbies would be closed to customers unless they schedule an appointment. This is to ensure both the safety of their customers and their employees.
"We're still open for business," Ken Trautman, president and CEO of People's Bank, said. "All the things we normally do we're doing behind the lines, we're just trying to be more cautious. We want this to go as fast as it can and get over. We need to get back to normal business."
In the meantime, banks are actively encouraging their customers to use the online banking tools available to them to help minimize person-to-person contact. Closing the lobby to customers is a way that bank executives around the U.S. agree to also help maintain appropriate social distancing.
"There were 150 of us talking about what's the best thing we can do for customers and employees and this seems to be the standard that most banks are doing," Tautman said.