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A Week To Celebrate 911 Dispatchers

The week of April 8-14 is National Public Safety Telecommunicators Week.

Posted: Apr 9, 2018 6:10 PM

MEDFORD, Ore. -- The week of April 8-14 is National Public Safety Telecommunicators Week.

911 Dispatchers answer hundreds of calls a day and are in charge of transferring information from callers to emergency personal.

"You have to know a lot about everything police, fire, and medical. We rely on our experience to help, our experience and our training, to help request with the questions we ask. We aren’t the ones that are actually on scene, we're the ones that take the information and deliver that to the people who respond to you and sometimes that’s not very clear out there that there is a distinct difference between 911 and the people that respond," said Sarah Leonard, a supervisor at ECSO.

Dispatchers must know local geography and be able to locate someone in distress.

"We have to know geography. They have to be able to tell us a common place and us just to know where that is. We’re talking about all of Jackson County. We have to recognize if that was Josephine County, Klamath County, Douglas County; we have to determine if that’s even in our area and a lot of times people who are from here will call to report an emergency in Portland and Eugene and you have to figure out which 911 center to get that call to you as soon as you can," explained Candise Jackson who has been a dispatcher for 8 years.

Oregon Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 21010

Reported Deaths: 355
CountyConfirmedDeaths
Multnomah484994
Washington304725
Marion288370
Umatilla225128
Clackamas152340
Malheur76814
Deschutes59610
Lane5793
Jackson4612
Yamhill45013
Lincoln4149
Union3942
Jefferson3554
Morrow3543
Polk31312
Linn27710
Klamath2012
Wasco1893
Hood River1840
Benton1696
Douglas1501
Josephine1142
Columbia940
Coos910
Clatsop850
Crook471
Baker380
Tillamook340
Lake320
Wallowa191
Sherman160
Curry150
Harney100
Gilliam40
Grant40
Unassigned00
Wheeler00

California Coronavirus Cases

Data is updated nightly.

Confirmed Cases: 554388

Reported Deaths: 10307
CountyConfirmedDeaths
Los Angeles2067784967
Riverside40452799
Orange39076720
San Bernardino35452502
San Diego31779586
Kern22626171
Fresno17031171
Alameda13213208
San Joaquin12303211
Santa Clara11475203
Sacramento10795161
Tulare10475196
Imperial9693244
Stanislaus9566161
Contra Costa9022138
Ventura814689
San Francisco743267
Santa Barbara670469
San Mateo6110120
Marin528779
Monterey521235
Merced501264
Kings445356
Solano402940
Sonoma343147
Madera230239
Placer218620
San Luis Obispo209315
Yolo169043
Santa Cruz12386
Butte10958
Napa104610
Sutter9217
El Dorado7291
San Benito7094
Lassen6380
Yuba5884
Shasta41810
Mendocino38010
Colusa3624
Glenn3603
Nevada3221
Humboldt2824
Tehama2761
Lake2202
Amador1642
Mono1531
Tuolumne1522
Calaveras1471
Del Norte990
Siskiyou930
Inyo643
Mariposa602
Plumas340
Modoc50
Trinity50
Sierra30
Alpine20
Unassigned00
Medford
Clear
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Brookings
Clear
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Crater Lake
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Grants Pass
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Klamath Falls
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