Family finds hidden camera livestreaming from their Airbnb in Ireland

After arriving at their Airbnb in Cork, Ireland, a family from New Zealand made an unsettling discovery: a hidden camera, livestreaming from the living room....

Posted: Apr 5, 2019 5:16 AM
Updated: Apr 5, 2019 6:30 AM

After arriving at their Airbnb in Cork, Ireland, a family from New Zealand made an unsettling discovery: a hidden camera, livestreaming from the living room.

Nealie and Andrew Barker, from Auckland, were in the midst of a 14-month trip around Europe when they arrived at the Airbnb property with their four children and niece.

Once the family had unpacked, Andrew Barker, who works in IT security, scanned the house's Wi-Fi network.

The scan unearthed a camera, and subsequently a live feed. From the angle of the video, the family tracked down the camera, concealed in what appeared to be a smoke alarm or carbon monoxide detector.

'It was such a shock. It was just a really horrible feeling,' Nealie Barker told CNN.

She called Airbnb to report the camera. 'They had no advice for us over the phone,' she said. 'The girl just said that if you cancel within 14 days, you won't get your money back.'

Next, Andrew Barker called the owner of the property. When confronted with the family's discovery, Nealie Barker said, the host hung up. Later, he called back, insisting the camera in the living room was the only one in the house.

'We didn't feel relieved by that,' she said, adding that the host refused to confirm whether he was recording the livestream, or capturing audio.

The family relocated to a nearby hotel and called Airbnb the following day. 'They still didn't seem to grasp the seriousness of the issue. They were treating it like a canceled booking,' Nealie Barker said. Ultimately, Airbnb's trust and safety team promised to conduct an investigation, and it temporarily suspended the listing.

According to Nealie Barker, Airbnb did not contact the family again. After she got through to them two weeks later, the company told her that the host had been 'exonerated,' and the listing reinstated.

It was only after she posted about the incident on Facebook and local New Zealand news stations reported her experience that the host was permanently banned, she said.

In a statement, Airbnb told CNN: 'The safety and privacy of our community -- both online and offline -- is our priority. Airbnb policies strictly prohibit hidden cameras in listings and we take reports of any violations extremely seriously. We have permanently removed this bad actor from our platform.'

'Our original handling of this incident did not meet the high standards we set for ourselves, and we have apologized to the family and fully refunded their stay. There have been over half a billion guest arrivals in Airbnb listings to date and negative incidents are incredibly rare.'

Aoife Mullen, communications manager for Ireland's Data Protection Commission, told CNN that the commission was 'aware of the issue,' adding, 'we will be seeking further information from Airbnb on the matter.'

The Barker family is currently in Budapest, where, Nealie Barker said, 'We're staying in an Airbnb right now.'

'We've become much more cautious now,' she said, advising other travelers to learn how to scan networks for hidden cameras. 'We think people need to realize that the travel market is largely unregulated and if you would take issue with being filmed, then you need to take all steps properly.'

Oregon Coronavirus Cases

Data is updated nightly.

Cases: 195684

Reported Deaths: 2587
CountyCasesDeaths
Multnomah38714593
Washington25787233
Marion22229308
Clackamas17677214
Lane13128149
Jackson10953140
Deschutes918074
Umatilla823684
Linn501768
Klamath450664
Yamhill449676
Polk378853
Malheur353063
Josephine337071
Douglas329871
Benton312720
Jefferson222037
Coos208935
Columbia175929
Union145123
Lincoln138821
Wasco138128
Hood River119631
Crook113822
Morrow111116
Clatsop9948
Baker95914
Tillamook6523
Curry64610
Grant5236
Lake4557
Harney3488
Wallowa1855
Gilliam631
Sherman581
Wheeler321
Unassigned00

California Coronavirus Cases

Data is updated nightly.

Cases: 3768805

Reported Deaths: 62690
CountyCasesDeaths
Los Angeles123741124115
Riverside2997934594
San Bernardino2971654724
San Diego2790983742
Orange2712515031
Santa Clara1190602096
Kern1092981376
Sacramento1049581691
Fresno1019571690
Alameda881481668
Ventura810331017
San Joaquin733101394
Contra Costa68976805
Stanislaus622491061
Tulare49830840
Monterey43662383
San Mateo42059570
San Francisco36795546
Santa Barbara34391459
Solano32974253
Merced31919461
Sonoma30067321
Imperial28504729
Kings23017246
Placer22688292
San Luis Obispo21308260
Madera16482242
Santa Cruz16264206
Marin14079227
Yolo13932211
Shasta12175226
Butte12095192
El Dorado10193113
Napa988782
Sutter9441113
Yuba628549
San Benito606863
Lassen570624
Tehama559063
Nevada475575
Tuolumne413967
Mendocino410849
Humboldt408042
Amador366647
Lake348543
Glenn240025
Siskiyou225525
Colusa223616
Calaveras213654
Inyo142838
Del Norte13988
Mono12844
Plumas7186
Modoc5014
Mariposa4507
Trinity4025
Sierra1120
Alpine880
Unassigned460
Medford
Partly Cloudy
57° wxIcon
Hi: 79° Lo: 47°
Feels Like: 57°
Brookings
Cloudy
51° wxIcon
Hi: 62° Lo: 48°
Feels Like: 51°
Crater Lake
Mostly Cloudy
57° wxIcon
Hi: 58° Lo: 31°
Feels Like: 57°
Medford
Cloudy
57° wxIcon
Hi: 81° Lo: 48°
Feels Like: 57°
Klamath Falls
Partly Cloudy
49° wxIcon
Hi: 72° Lo: 43°
Feels Like: 44°
Showers possible tonight
KDRV Radar
KDRV Fire Danger
KDRV Weather Cam

Community Events

Latest Video

Image

Monday, May 17th Evening Weather

Image

Monday, May 17 morning weather

Image

Sunday, May 16th Weather

Image

Saturday, May 15 evening weather

Image

Saturday, May 15 morning weather

Image

Friday, May 14th Evening Weather

Image

Friday, May 14 morning weather

Image

Day two of manslaughter trial in fatal Medford road rage case

Image

Special bond fuels Abramson and Armantrout's CCC title run

Image

Thursday, May 13th Evening Weather