BREAKING NEWS: Suspect In Custody After Ramming Cop Car Full Story

UPDATE: 911 Service Restored to Verizon Customers

Verizon customers across Southern Oregon were unable to dial 911 for most of Tuesday morning.

Posted: Apr. 24, 2018 6:58 AM
Updated: Apr. 24, 2018 5:23 PM

UPDATE: According to Verizon officials, 911 service has now been restored throughout Southern Oregon.

NewsWatch 12 has confirmed with 911 operators in the Medford area that service is back online as of 12PM and operators are calling back on any failed calls made to 911 from this morning.

A Verizon spokesperson issued this official statement when asked for background on the incident:

"The safety of our customers is our utmost priority. Our network engineers worked closely with our vendor, who is responsible for routing 911 calls, to resolve the issue and restore 911 service to cell phones in Southern Oregon."

(Updated as of 11:20 a.m. on Tuesday, April 24)



Verizon customers across Southern Oregon are unable to dial 911. At this time the problem appears to be ongoing.

The Emergency Communications of Southern Oregon (ECSO) says this is a wide spread outage, but it is unclear how many people are affected.

According to the Curry County Sheriff's Office (CCSO), they noticed the problem around 1 a.m. this morning, and later confirmed with Verizon that the outage affected all of Southern Oregon, and not just Curry County.

There's no word yet on when this issue is expected to be fixed. CCSO said that Verizon and dispatch centers throughout Southern Oregon have been hard at work to solve the issue.

If you have an emergency text 911 or call the ECSO non-emergency line: (541) 776-7206.

Article Comments

Medford
Clear
77° wxIcon
Hi: 80° Lo: 42°
Feels Like: 77°
Brookings
Overcast
48° wxIcon
Hi: 54° Lo: 47°
Feels Like: 46°
Crater Lake
Clear
69° wxIcon
Hi: 71° Lo: 35°
Feels Like: 69°
Grants Pass
Clear
77° wxIcon
Hi: 72° Lo: 49°
Feels Like: 77°
Klamath Falls
Clear
69° wxIcon
Hi: 71° Lo: 30°
Feels Like: 69°
Mild & Sunny Sunday
KDRV Radar
KDRV Fire Danger
KDRV Weather Cam

Latest Video

Image

Friday Night Blitz Week Eight

Image

Measure 106

Image

VIDEO FORECAST: Warm & Dry Weekend

Image

OnTrack Contract Canceled After Josephine County Audit

Image

Illinois Valley Adds Bleeding Control Kits to Classrooms

Image

Ashland Man Goes Solar

Image

Remax Integrity Agents Pick Up Coats for Kids Donations

Image

Cracker Barrel Sneak Peak

Image

Medford Celebrates Cracker Barrel Addition

Image

Truck carrying 2,500 piglets overturns on Ohio highway

Community Events