MEDFORD, Ore. — The City of Medford is just now sending out 19,000 parking tickets. Some of those tickets date back to 2011. They say the software is responsible.
That ineffective software cost the city as much as $210,000 in revenue.
NewsWatch 12 reached out to Medford, Diamond Parking and the DMV about the issue.
City manager Brian Sjothun says it's the responsibility of Diamond Parking to collect on the tickets.
"We know that there was a large number of outstanding parking tickets," explains Sjothun, "But it is the responsibility of our contractor to collect those tickets. So Diamond did change some technology that now allows them to go back in time and collect them "
The software issues have been a problem for the past 7 years. This means collection agencies didn't have access to the DMV records to track a car's owner, until now.
Some people are not happy about it. Gary Berlant received a collection notice three weeks ago. He complains that it's not fair Medford's mistake is affecting drivers years later.
"I don't think it’s justifiable in any respect," says Berlant. "Putting the burden on those citizens for such things so old, I think the city of Medford should just take the loss."
The city of Medford says unpaid citations from before 2016 can be settled for half the amount.
If you received a collection notice for a ticket before you owned your call, you can take the bill of sale to Diamond Parking or Southern Oregon Credit service and they will waive it.
In our previous coverage of this story, we reported a total loss in overall revenue at $600,000. For that breakdown, click here.