Most people have heard of crisis hotlines, but there is now an option for texting for help.
The number, 741741, connects people through text message with a trained crisis worker.
Statistics show that 65 million Americans suffer from mental illness each year, including depression, anxiety, eating disorders, bullying, suicidal thoughts and more.
The program was created because many people are more comfortable texting about their feelings.
The service is free in the U.S., however, it is not meant to replace ongoing care, therapy or other support.
To use the service, text “hello” or any other word to the number. Users will receive two automated responses as they are connected with a crisis counselor. The person is a trained volunteer and not a professional.
The system uses an algorithm, based on what the text messages say, to connect the right kind of help.
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