ASHLAND, Ore. — The City of Ashland is warning residents of a scam in which victims receive a phone call regarding their utility bill.
The City of Ashland says victims of this reported scam received a phone call from someone claiming to be from the City of Ashland or a collection agency on behalf of the City.
The caller indicates the utility bill is past due, threatens to disconnect their utilities and directs people to go to either Western Union or Rite Aid to purchase and submit a money order, or to pay with a credit card over the phone.
The City of Ashland says some utility customers have called the phone number provided and reached both Portland and California numbers. Customers have reported the caller indicates that their previous payment did not go through and asks for the credit card information to process the payment. When customers question the caller, the caller either hangs up or scrambles to answer questions.
If the City of Ashland Utilities office calls you, the call will come from their local utility office phone number, (541) 488-6004. If you are concerned whether or not you have received a legitimate call, please hang up with the caller and call the Utilities office directly.
Residents who have received a call that may be a scam are encouraged to call Ashland Police.